An item purchased from this web store, Absorbastone/Artworks Coasters and Home Accents, is guaranteed against defects or damage in manufacturing or during shipping.  Please contact us with specific problem, and we will replace or refund your purchase either in full or in part.  Return shipping at buyer's expense may be required. 

Items made by the manufacturer Highland Graphics but NOT bought from this web store are not covered by us.  You will have to return them to the store from which they were purchased. We are a separate company and not responsible for the thousands of other retail outlets from whom we receive no part of the purchase price.